Privacy Policy
At MK Group Holdings, we believe that transparency and integrity are the cornerstones of every partnership we form. This Privacy Policy outlines our commitment to safeguarding your personal information and describes how we handle the data you share with us through our digital platforms. Whether you are exploring our diverse portfolio or engaging with our corporate services, we prioritize the protection of your privacy to ensure that your experience with our group is secure and dependable.
Accountability & Privacy Officer
MK Group Holdings is responsible for the personal information under our control. We have designated a Privacy Officer to oversee our compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you have questions about our privacy practices, please contact:
Privacy Officer
- Mailing Address: 319 – 4279 Dawson Street, Burnaby, BC, V5C 3Y5
- Email ID: reach@mkgh.com
- Contact no: +1 604-349-3326
What Information We Collect
When you interact with our digital platforms, request documentation, or submit an inquiry, we may collect specific personal details, including your name, email address, and telephone number. This information allows us to address your requests, provide relevant updates across our portfolio, and coordinate engagements more effectively.
Beyond the details you provide directly, we also collect technical data such as IP addresses, device specifications, and browsing patterns. This process is designed to help us analyze how visitors navigate our site so that we can enhance the overall user experience. Furthermore, if you utilize our location or contact features, we may receive geographic data to help you connect with the appropriate team or locate our nearest project or office. Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
How We Use Your Information
We utilize the data you provide to fulfill your specific requests, whether you are seeking documentation or a consultation regarding our various business offerings. This information allows us to refine our services, enhance the quality of our professional interactions, and keep you informed about new developments and initiatives across our group. We only send these updates if you have explicitly chosen to receive them.
Additionally, we use analytics tools to evaluate website performance and determine which sections or listings generate the most interest. This data enables us to improve our digital content and ensure a seamless experience for every visitor, reflecting the same attention to detail that we apply to our structural planning and corporate operations. We strictly adhere to Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (such as newsletters or project updates) if we have your express opt-in consent or a pre-existing business relationship as defined by law. You may withdraw your consent at any time by clicking the “Unsubscribe” link in our emails or contacting our Privacy Officer.
About Cookies and Tracking
Our website utilizes cookies, which are small data files saved on your device to improve your digital experience. These tools assist us in maintaining site functionality, monitoring general traffic patterns, and personalizing content based on user engagement with our platform.
You maintain full authority over these settings through the cookie banner on our site, where you can manage your preferences for essential, functional, or marketing cookies. While selecting the option to accept all cookies allows us to provide a more tailored service, the choice to limit or modify these settings remains entirely with you.
Embedded Content from Other Websites
Our digital platforms may feature embedded content such as videos, images, or articles from external sources. Interacting with this integrated content is the equivalent of visiting those third-party websites directly. These external sites may gather data about you, employ their own cookies, and implement additional third-party tracking. They might also monitor your engagement with the embedded material, particularly if you possess an active account and are logged into their specific platform during your visit. We encourage you to review the privacy policies of these external providers to understand how they manage your information.
Data Transfers & International Use
Your personal information may be stored or processed on servers located outside of Canada, including in USA and India. While this information is outside of Canada, it is subject to the laws of the country in which it is held. As a result, your personal information may be accessible to foreign governments, courts, or law enforcement agencies of those jurisdictions pursuant to their local laws. We use contractual safeguards to ensure our partners provide a level of protection comparable to Canadian standards.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or regulatory requirements. Once your information is no longer required, we will securely destroy, erase, or anonymize it.
Your Rights & Disclosure Practices
We do not sell your personal information. In limited cases, your data may be shared with trusted service providers such as website hosts or analytics partners, solely for the purpose of improving your experience. If required by law, we may disclose data to comply with legal obligations or in connection with corporate restructuring. However, your privacy remains a priority throughout. We make every effort to ensure the personal information we hold is accurate; please notify us if your details change so we may update our records.
You have the right to request access to the personal information we hold about you and to receive an account of how that information is used or disclosed. You may also challenge the accuracy and completeness of your information and have it amended as appropriate. We will respond to all access requests within 30 days. To make a request, please contact our Privacy Officer in writing. Please note that we may require specific information from you to help us confirm your identity before providing access. You may also withdraw your consent for the collection or use of your data at any time, subject to legal or contractual restrictions; however, please note that withdrawing consent may limit our ability to provide you with certain services or information.
Security Practices We Follow
We employ industry standard safeguards, including secure hosting environments, SSL encryption, and rigorous access control protocols, to protect your personal information against unauthorized access or disclosure. We recognize the importance of the data you entrust to us, and we apply the same level of care to securing your information as we do to the quality and safety of the projects across our group. Every measure is taken to maintain the integrity and confidentiality of your data within our corporate infrastructure.
Updates to this Policy
Just as our projects evolve with better designs and smarter amenities, we may occasionally update this Privacy Policy to reflect new laws, technology, or services. Any changes will be visible here with an updated date. We encourage you to review this page from time to time.